Interview Q&A / HR & Behavioral
HR & Behavioral interview questions
Tell me about yourself, strengths, weaknesses and situation questions, with sample answers.
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- How would you handle an angry customer or client?
Listen fully without interrupting, acknowledge their frustration, apologise for the experience, find out the exact problem, explain what you will do and by when, then follow up as promised.
BeginnerQuick answer1 min read - What would you do if a client asked you a question you could not answer?
Be honest that you do not know yet, tell them when you will get back, find the answer from the right person or source, and reply on time. Never guess on facts that matter.
BeginnerQuick answer1 min read